Support and Maintenance



Support and Maintenance


Contact Center Services


In the alignment of the business requirements of the institutions, there is a need for business continuity plans. Associated with these plans is an essential component called Support and Maintenance of systems and equipment. Due to the complexity in most situations, this service is outsourced through contracts with specialized companies.

Due to the scarcity of spare parts and the lack of staff with appropriate levels of expertise, it is not always possible for companies to meet service levels or recovery time for critical business support systems, thus causing the degradation of service quality or even huge losses.

Facing the needs of intervention on systems and equipment of specific brands that the Angolan market offers, SISTEC has the solution, from specialized and certified professionals, capable of attending to the problems that today are more frequent in companies.